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Human Capital
[Name of Author]
[Name of Institution]

Human Capital

            “The Quality of an organization’s human resources depends on the quality of its recruits. Recruitment is the process of finding and attracting capable applicants for employment” by Keith Davis.

            The Human Resources (HR) manager serves as a link between management and employees. Providing specialized services to staff members, the department's goal is to foster positive relationships, to increase job satisfaction, and to make sure all customer or client needs are met. Specific responsibilities include administration, recruitment, company compensation and benefits, training and development, health and safety, and employee relations.

            The HR manager should have talent to face the challenges and constraints surrounding the recruitment process.

            The growing diversity in the workforce and changing demographics often require recruiters to be more proactive. Basically, day by day globalization is increasing in all parts of the world. Globalization means increased diversity both at home and abroad. Globalization amplifies the cultural diversity of an organization and requires the members of the HR department to become increasingly aware of cultural differences so that other managers can be properly advised. And this increasing globalization is giving exposure to cultural diversity.

            “Compounding this diversity are a growing maze of international alliance among firms, with the key determinant of their success often being how well human resource policies can be integrated and implemented”. (Wayne Cascio and Manuel G. SeRAPIO. Jr, 1991).

            “Research has also shown that greater levels of creativity and innovation come from more diverse groups of people” (Woods, R. & King, 1996).

            Cultural values and societal norms influence diversity in the workforce.

            “Changing values and laws have contributed to greater participation rates by women in the employment market, creating a variety of implications for HR departments” (Vicki Clark, 1993).

            HR manager must try to anticipate the impact of changes and act accordingly.


            “The primary response by HR department has been to increase employee awareness of diversity issues through training activities”. (Diversity management is a cultural change not just training, human resources management newsletter, and commerce-clearing house, part II, 1993).

            "The whole idea is to build mutual respect, and just to begin to reach out to someone different, out of that respect, comes communication. If there is dialogue without the foundation of respect that just serves to drive a deeper wedge into the relationship."

            "Plain and simple, diversity is good business," said Freeman.

            "Training and development are not the only options that keep employees loyal, but they are considered to be an integral part of why employees go to and stay at organizations," said Stacey Wagner, director of a recent study on the issue Managing diversity is critical for businesses to succeed in the new millennium. Rapid changes in the population have significantly impacted the need to incorporate strategic diversity initiatives into all aspects of strategic planning. Companies that gain "top-down" commitment to diversity planning goals will reap the significant benefits of increasing revenue, reaching targeted markets, increasing productivity, attracting and retaining valuable employees, and increasing individual and team performance.

            Businesses continue to target a specific number rather than paying real attention to the diversity that is today's work force. "People aren't focusing on diversity recruiting," Harrington says. "They're focusing on representative recruiting. They define diversity in terms of race and gender. They don't focus on all other different people, because they're not obvious." says Michael C. Hyter, president and chief executive officer of Boston-based J. Howard & Associates

           
Modernized HR departments’ help their corporate executives determine future workforce needs with strategic planning and competitive analysis, providing a firm foundation and a business case for their recruitment, retention, compensation and employee training programs.

            HR department should make policies to accommodate work force in most effective manner.

            “HR and program managers must use strategic partnerships, working together within their agency. They should use their workforce planning to identify personnel needs, develop the business case, and obtain the necessary resources so that they can use the flexibility that they have currently available.” (Speech by Kay Coles James, November 7, 2001).

            By the culture diversity organization may face different problems as well as employees face different cultural problems. Like change in language, environment etc. But all these problems could be solved by the support of HR department. Their role is really important in motivating and increasing satisfaction of employees. HR department should create small group of employees who meet regularly with a common leader and discuss their work-related problem. The employees should have communication in between and there should be understanding and co-operation between the employees.

            The organization has become even more culturally different, now they are more competent to recruit as well as retain cultures of two different kinds.
            Organization‘s ability of attracting clients is being increased. It has certainly created new style of work and new style of management. The structure they have made has helped more in meeting the needs of diverse staff and clientele.

            "Companies who are genuinely serious about diversity will be far more competitive and cutting edge than those who maintain the status quo. And this kind of stuff must start with the organization's leadership”said Freeman

           
In conclusion we could say that human is a capital and if we manage work force diversity properly then an organization could become very competitive and it could remain very successful but it is necessary that HR department motivate and support its employees. It should increase the communication between them.


References

            Vicki Clark, "Employees Drive Diversity Effort at GE Silicones," Personnel Journal, May 1993, pp. 148-153.

           
“Diversity management is a cultural change not just training”, human resources management newsletter, commerce clearing house, part II. May 26 1993, p.12.

           
Keith Davis. "Human Resources And Personnel Management" .

           
Woods, R. & King, J. (1996). Quality Leadership and Management. East Lansing, MI: Educational Institute of the AH & MA.

           
Wayne Cascio and Manuel G. SeRAPIO, Jr. "Human Resources Systems in an international Alliance: The undoing of a Done Deal?' Organizational Dynamics, winter 1991, pp 63-74.

           
Michael C. Hyter, president and chief executive officer of Boston-based J. Howard & Associates

           
Kay Coles James, Director, Office of Personnel Management Environmental Protection Agency: People Conference 2001 The Human Capital Opportunity, November 7, 2001.
http://www.freemaninstitute.com/diversityinc.htm
 
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